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The Global ECR Scorecard - A
Capability Assessment Tool - comes in three forms:
- an entry level capability assessment
- an intermediate level capability assessment
- the standard capability assessment
The purpose of the scorecards
is to allow companies to make an assessment of
their current ECR capability, compare themselves
to best practice and to others in the industry,
and to set improvement targets with associated
actions.
The scorecards have been designed
to be applicable to a wide range of companies,
including:
- retailers
- wholesalers
- manufacturers and suppliers
- raw materials suppliers
- packaging suppliers
- transport and logistics services
providers
The scorecards can either be
used as an internal development tool within a
company or as a framework for driving joint improvements
and action plans between trading partners.
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As an internal development tool,
companies can use the scorecards to make comparisons
between different divisions or different countries
within multi-national corporations, set internal
improvement targets and monitor progress against
internally set goals.
As a joint development framework,
the scorecards allow trading partners to review
their current joint business processes and capabilities,
to reach a common agreement on the desired level
of attainment and to set joint action plans.
The three types of scorecard
form a hierarchy, and companies can choose which
scorecard to use depending on the occasion.
Retailers typically have over
2000 suppliers. A retailer wishing
to use the scorecards with all of its suppliers
will choose the scorecard according to the depth
of the business relationship with the supplier,
the capability of the trading partners and the
time available. The retailer may decide to use
the standard capability assessment
with only 20 of
its suppliers who have the most capability in ECR. It may decide to use the intermediate capability assessment
with 200 suppliers, which it considers to have
intermediate capability and it may decide to use
the entry level capability assessment
with the remaining 2000+
suppliers, which it considers to have basic ECR
capability but which it nevertheless wishes to
develop.
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