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Using the entry level capability assessment
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Introduction
The aim of this scorecard is
to provide an objective assessment of how well
businesses are working together in the total supply
chain.
Please remember that the point
of scorecarding is to provide a framework for
action, completion of the scorecard is not enough
on its own! However, by completing the scorecard,
it should help guide you towards key areas for
development, thus giving you a solid base from
which to progress. The scorecard should also help
to develop your relationship with a trading partner(s),
providing better understanding of each other's
businesses and identify future opportunities for
closer working together.
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The scorecard is divided into
three sections, with a number of questions under
each heading:
- Readiness
- Consumer Focus
- Operations
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Who Should Complete it?
The scorecard is not just about
the relationship between supplier and retailer.
It is intended to cover relationships between
trading partners throughout the total supply chain.
You need only answer the questions
that apply to your company (R)retailer, (W)wholesaler,
(C)cash & carry, (M)manufacturer/supplier,
(RM)raw material supplier, (P)packaging supplier,
(T) transportation company.
Past experience shows that the
greater the level of collaboration in completing
the scorecard, the more realistic and actionable
the end results. Some questions in this scorecard
are generic in nature, or internally focused.
Others will relate directly to the way you conduct
business with a trading partner.
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To get as true an assessment
as possible, try to ensure you have representatives
from as many relevant functions of the business
as possible, but as a minimum from the commercial
and supply chain teams. You may also find it useful
to nominate a scorecard champion from within your
business. When we use the word "you",
we are referring to either your company or the
area of your business that you are answering the
scorecard on.
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How to Use it
It is designed with simplicity
in mind, and should not take longer than one hour
to complete. Just answer the questions in the
scorecard with the most appropriate code - Red,
Amber, or Green. Broadly:
- red means "not doing
this" or "No"
- amber means "doing this
to some extent" or "a little"
- green means "doing this"
or "yes"
Each question has a "evidence"
section at the end. This should be used, where
relevant, to help clarify your answer with further
comments, examples or detail.
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Please stick to the following
rules:
- Be honest, be open, be conservative
(mark down not up!);
- The term "trading partner"
relates to any company up or down the supply
chain that you have a relationship with
- Each question you complete
is designed to lead to a direct action, and
is open to challenge from either trading partner;
- It is strongly recommended
that the scorecard be completed regularly, ideally
every six months, to allow for continuous assessment
and improvement.
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Acknowledgment
We wish to acknowledge the valuable
contribution of Sainsbury's
to the development of the entry level scorecard.
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